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Privacy Notice

Last updated: July 5, 2026

The plain-English version.

Virgil asks you to share things that matter. Here is what actually happens with what you share.

Your words stay yours. We do not sell your data. We do not share it for advertising. No AI models are trained on what you shared with us.

If you talk instead of type, your voice becomes text in your own browser. When you choose to dictate, your browser's built-in speech recognition (Google for Chrome, Apple for Safari) converts your speech to text. That audio goes to your browser's maker — never to us. We only ever receive the words, and you can always type instead.

You can delete your data from our system at any time. There is a button at the bottom of your Love Map to do so directly, or you can email support@liberate.love and we'll delete your transcripts from our system immediately. No penalty, no judgment.

If you're ever in crisis, we point you to real help. 988, Crisis Text Line, 911. We will never pretend we can be that help ourselves. It would not be fair to you if we did.

Everything below is the longer, more careful version. You can ask us anything at support@liberate.love.

Humanity 2.0 LLC d/b/a Liberate.Love ("we," "us," "our") runs the Story Map interview and the other AI interviews offered on our platform. We wrote this Privacy Notice in plain English because the thing you're sharing with us deserves plain English in return.

This notice covers liberate.love, the app at map.liberate.love, and everything we do around the Story Map interview (and any other interview you take with us) and the written report it produces. Together we'll call these the "Services."

Before anything else — what this Service is, and what it is not.

This is a reflective AI interview. This is not therapy, counseling, medical care, psychological assessment, or crisis support. Nothing we send you is a clinical diagnosis, treatment, or medical advice.

If you are in crisis, or considering harming yourself or someone else, please stop using the Services and reach someone who is trained to hold that:

• Call or text 988 (US Suicide & Crisis Lifeline) — free, 24/7, no insurance needed
• Text HOME to 741741 (Crisis Text Line) — also free
• 911 for immediate danger
• Outside the US: findahelpline.com

1. What we collect

We collect only what we need to run the Services well:

• Who you are: your name (if you give it), your email address, and an account password that we store only as a one-way hash — we never see or store your actual password.
• What you paid: your billing details go to Stripe, not to us. We keep a record that the payment happened and the last four digits and card brand — nothing more.
• What you share in the interview: the words you type, the timing of your responses, and any metadata the AI collects while it listens (which domains came up, which moments landed, etc.).
• Voice input (only if you use it): when you choose to dictate instead of type, your browser's built-in speech recognition converts your speech to text. The audio is processed by your browser or device maker (e.g., Google for Chrome, Apple for Safari); we receive only the resulting text, never an audio recording.
• Your report: the map we generate from your interview.
• Derived signals about your session: the AI produces a handful of structured labels as it works — belief tags, domain markers, a coachability score. These are notes, not diagnoses.
• Device and session data: IP address, browser type, device type, timestamps. The usual.
• Messages you send us: if you email us, we keep the conversation.

2. What we do with it

We use your information to:

• Actually deliver the Services — the interview, the map, the dashboard where you can come back to read it.
• Process your payment and send you receipts.
• Send you the necessary messages (account confirmation, password reset, report-ready notification, the nudges if you pause mid-interview, and — if our Crisis Protocol ever kicks in — surface crisis resources).
• Answer your questions when you reach out.
• Keep the Services secure. If someone tries to abuse them, we investigate.
• Comply with law when we have to.
• Learn from aggregated, deidentified patterns to make the Services better over time. Never from your specific words tied to your name.

What we don't do:

• We don't sell your data. Not to anyone. Not ever.
• We don't train AI models on what you shared with us. We are not fine-tuning, distilling, or otherwise updating any AI model based on what you share. Your words do not become part of any AI model.
• We don't use your data for cross-site advertising or behavioral targeting.
• We don't share your words with therapists, employers, family members, or anyone you didn't ask us to share them with.

3. Who sees your data besides us

We use a small number of trusted providers to actually run the product. Here's the full list, current as of the date above:

Who	What they do	What they see
Anthropic, PBC	Runs the Claude AI that conducts the interview and writes the report	Your interview text during the session. Under our contract, they cannot use it to train their models.
Cloudflare, Inc.	Hosts the app, the database, edge servers, and file storage	All of the application data, at rest and in transit. Industry-standard encryption throughout.
Stripe, Inc.	Processes your payment	Your name, email, and card details (collected directly by Stripe, not by us).
Resend	Delivers our transactional emails	Your email address and the message being sent.
PostHog	Basic product analytics on our marketing pages	Page views and simple usage events. Never runs on the interview or your report pages.

Voice-to-text uses your own browser's speech recognition (Google, Apple, or Microsoft, depending on your browser). That's not a provider we contract with — it's built into your device — but you should know your spoken audio passes through them when you dictate. We never receive or store the audio.

If this list ever changes, we update this page. We'll never add a new kind of data-sharing without telling you.

The only other situations where we might share your information:

• If the law requires it. Valid subpoenas, court orders, government requests. We'd push back on anything we believed was overbroad, but we're not above the law.
• If a life is at risk. If we truly believed disclosure could prevent serious harm to you or someone else, we would act. This has never happened and we hope it never does.
• If we ever sell the company. In the unlikely event that Liberate.Love is acquired, your data would move with the company — under the same privacy protections that exist today, or better. We'd tell you first.
• Our lawyers, auditors, insurers. Under strict confidentiality obligations, on a need-to-know basis.

4. Where your data lives

Your data is stored and processed in the United States. Some of our providers may handle data across regions. By using the Services, you understand and agree to that. We use Standard Contractual Clauses and similar safeguards where required.

5. Cookies and analytics

We use Microsoft Clarity, a product-analytics tool from Microsoft, with session replay, on both the interview and your report page (the map we build for you). It helps us understand how people experience the conversation and read their map: where they pause, what they revisit, which sections they reach, where they stop, and what they click. These replays are not masked, so the words shown on your screen during the interview and on your map are part of the recording. We use this only to improve the interview, the map, and the experience around them. No advertising cookies. No tracking pixels across the web. On our marketing pages we use a small set of basic analytics to understand what's working, which we're consolidating to a single privacy-respecting tool (PostHog). If you disable cookies in your browser, the sign-in flow won't work, but there is nothing sinister happening.

6. How long we keep things

Our retention policy is deliberately narrow, because what you share matters.

• Your account (name, email, hashed password): kept while your account is active, and for up to 24 months after you close it or stop signing in — mainly for tax, fraud, and audit reasons.
• Payment records: kept for 7 years (US tax law).
• Your interview transcript: We keep your transcript, encrypted, only as long as we need it to deliver and improve the Service. You can delete your data at any time — there's a button at the bottom of your Love Map, or email support@liberate.love and we'll delete your transcript immediately. Your report stays in your account so you can come back to it.
• Crisis-flagged sessions: if our Crisis Protocol ever activates during your session (see §10), we keep that record for up to 7 years, encrypted and restricted, as a safety audit. This stays in place even if you ask us to delete everything else, where the law permits us to keep it. It exists to protect both you and us.
• Deidentified analytics: aggregated patterns that can't be linked back to you — kept indefinitely.

When we no longer have a reason to hold something, we delete it or deidentify it.

7. How we keep your data safe

Encryption in transit (TLS). Encryption at rest. Access controls. Hashed passwords. Regular security review. We use the industry-standard tools and check our work.

No system is perfectly secure. If something were ever compromised, we'd tell you without delay, as required by law.

If you notice anything suspicious about your account, email us at support@liberate.love right away.

8. We do not knowingly collect data from minors

The Services are for adults. You have to be at least 18 to use them. We do not knowingly collect information from anyone under 18. If we ever find out we have, we delete it immediately. If you believe a minor has shared information with us, please let us know at support@liberate.love.

9. Your rights over your data

Depending on where you live, you may have some or all of these rights under your local privacy law (California's CCPA/CPRA, Virginia's VCDPA, Colorado's CPA, Connecticut's CTDPA, Utah's UCPA, Texas's TDPSA, Oregon's OCPA, and others):

• See what we have. Ask for a copy of the data we hold about you.
• Correct what's wrong. If anything we have about you is inaccurate, tell us and we'll fix it.
• Delete everything. Ask us to erase your data — with narrow exceptions we'd keep for legal or safety reasons, which we'd explain.
• Take your data elsewhere. Get your data in a structured, portable format.
• Opt out of sale or targeted advertising. We don't do either of these things, but you're welcome to tell us anyway.
• Not be punished for exercising any of the above.
• Appeal if we deny a request and you think we're wrong.

Email support@liberate.love from the address on your account. We may ask you to verify your identity before acting on the request. We'll respond within the time your state requires (generally 45 days).

California "Shine the Light" (Civil Code §1798.83)

If you live in California, you can ask us about any Personal Data we've shared with third parties for their own direct marketing. We haven't done that, but you're welcome to ask us anyway at support@liberate.love.

10. Crisis Protocol and safety records

Because users share real emotional material in the interview, we have a defined Crisis Protocol. If our AI detects language suggesting an imminent risk of harm to yourself or someone else, here is exactly what happens:

• Virgil responds with care and surfaces free crisis resources right away (988, Crisis Text Line, 911 / findahelpline.com for outside the US).
• We log a restricted, internal safety record of that moment.

Important things to understand about this protocol:

• We do not provide emergency services.
• We do not monitor sessions in real time.
• If you need real help right now, please call 988 or 911 (or your local equivalent). They are much better at this than we are.

If your session is crisis-flagged, we keep that record for up to 7 years, encrypted and access-restricted, as a safety audit. We would only share it with our internal team, our lawyers, or — if the law compelled us to — with authorities.

11. Reaching us

For anything in this Privacy Notice, write to support@liberate.love.

This Privacy Notice is governed by the laws of the State of Florida. Disputes are handled as described in our Terms of Service.